Support
Something not working, or a question about your account? Get in touch — DraftCompass is a small operation, so your message reaches a person rather than a queue.
Before you write in
These cover most of what comes up:
My leagues are not showing up
Check the Sleeper username on your dashboard is the public one you use to log in to Sleeper, then use Resync. Leagues from previous seasons are not imported.
The extension says I need to sign in
The extensions read your DraftCompass account to know what you have access to. Sign in on this site, then reopen the extension — there is a button to re-check.
I paid but Pro is still locked
Entitlement usually updates within a few seconds of checkout. If it has not, reload your account page; if it still has not, email us with the address you paid with.
League Reports look empty
Reports need at least one completed week, so they stay empty until the first week of the season finishes.
Reporting a problem
The three most useful things to include: what you were doing, the page or extension you were on, and your Sleeper username. That is usually enough to reproduce it without a back-and-forth.